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Free Shipping On All Orders.
Order cut-off time will be 10:00 PM (GMT+08:00) China Standard Time (Shanghai).
Order handling time is 2 – 3 business days (Monday to Friday).
Order transit time is 7 – 14 business days(Monday to Friday).
Return validity period: within 14 days from the date you actually sign for the goods (subject to the logistics receipt record)
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
We do not charge a restocking fee on returns.
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 4 business days.
If you encounter any issues during the shopping process, please feel free to contact us at support@lucialiving.co.uk
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